Terms of Use

By using Connecting You (the “platform”) you confirm that you agree to these Terms of Use and you agree to comply with them. If you do not agree to these Terms of Use then please immediately stop using this platform. We may change these Terms of Use at any time, it is your responsibility to check these Terms of Use regularly in case of any changes.

By using this platform you consent to the processing of data as detailed in our Privacy Policy below.

Content within this platform is provided for general information only. Whilst all efforts have been taken to ensure the accuracy and reliability of the information provided we cannot be responsible for any inaccuracies or omissions to the information. Our advice would be that you should always check the accuracy of content by some other means prior to planning or doing anything that relies on the accuracy of the content within this platform.

The platform may contain links to external websites and other resources provided by third parties. These links are provided for your information only and we have no control over the content of those links. We are not responsible for the content of third party sites and resources and do not endorse or approve any of them.

By using the platform you acknowledge that your agreement with your mobile network provider will apply and that you may be charged for data services whilst using specific features within the platform, and that you are responsible for such charges. If you are not the bill payer for the device being used to access the platform then you will be assumed to have received permission from the bill payer for using the platform.

The name, logo, design and content of Connecting You is the intellectual property of Hartlepool Borough Council.

In no event shall Hartlepool Borough Council be liable to you with respect to use of the platform and / or be liable to you for any direct, indirect, special or consequential damages including without limitation, damages for loss of goodwill, lost profits or loss, theft or corruption of your information, the inability to use the platform, device failure of malfunction.

Privacy Policy

Hartlepool Borough Council is the Data Controller responsible for your information when using Connecting You.

This Privacy Policy sets out the basis on which we use any data collected about platform usage and relates only to data collected via the platform and no other website or software. During use of the platform we may collect:

  • information about what device and operating system you are using to access the platform. This helps monitor popular usage and diagnose any faults or crashes.
  • information about what content is being visited, how long sessions last, how many screens are visited per session. This is useful for analysing the performance of the platform and making improvements to both the platform and our service to you.
  • where location sharing has been enabled, we may collect and use data about your location. This helps us display relevant information about your local area, including location maps.

This data is used in aggregate form for general analysis and is not used to identify any platform users individually and not for marketing purposes.

Third Parties

The following third parties will have access to data collected during each session where the platform is used:

  • Google Analytics
  • Google Maps

By using the platform you provide us with consent for making this data available to these third parties.

Contact Us

If you have any questions about how we process the personal information we hold about you the please get in touch with us using the contact details below: Data Protection Officer, Hartlepool Borough Council, [email protected] or call 01429 523087